Travelers Canada announces new president & CEO

Travelers Canada announces new president & CEO

Travelers Canada announces new president & CEO Travelers Canada has today announced that it has appointed a new president and CEO.

Heather Masterson takes on the role with immediate effect, succeeding Duane Sanders, who has taken a senior leadership role in the company’s largest business segment in the United States, the company said in a release.

Masterson joined Travelers as chief operating officer in September 2015, and was previously president and CEO of Totten Insurance Group.

She has also held several executive positions at HUB International and served as vice president of AIG WorldSource.

Speaking of the move, Kevin Smith, president of international at Travelers, described Masterson as a “proven leader with a tremendous background in the industry and an exceptional track record.”

“She has brought a valuable perspective to our distribution strategy through her knowledge of the Canadian marketplace,” he added. “I am confident that Heather will identify ways to continue leveraging our deep competitive advantages and grow our presence in Canada.”

Smith also thanked departing Sanders for his contribution to the company, adding that he had done an “outstanding job.”

Sanders played a key role in the Travelers acquisition and integration of The Dominion of Canada General Insurance Company, and oversaw the successful introduction of the company’s personal auto product in Ontario, Travelers Optima, the company said.

Speaking of her new role, Masterson said she was excited to have the opportunity to lead the “talented team”, adding: “Together, we will stay focused on innovation and service excellence. I am also looking forward to building upon our relationships with brokers to ensure that we deliver a compelling proposition for customers and prospects.”

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3 Comments
  • Travelers employee 2016-11-10 12:04:47 PM
    The last I looked Heather Masterson was a woman. VERY unfortunate this week that you presented your stock photo of a guy with a tie for the new CEO.
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  • Paul - Editor 2016-11-10 12:10:51 PM
    Travelers employee... good point well made. Hopefully you know by our partnership with the Dive In Festival and our constant promotion of diversity in the industry that this was just a case of our design team trying to get this story out to our readers as quickly as possible. We are updating the image as I write this... hopefully by the time you read this message it will have been changed. Thanks for the feedback.
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  • Thom. C.J. Young 2016-11-10 1:39:13 PM
    Congratulations to Heather. A good choice for leadership of the Canadian operations! Best wishes for Duane who took on a difficult task re-establishing Traveler's in the Canadian marketplace.
    Post a reply