TV

TV

Expert Advice: Brokers growing their business with eDoc

Not all brokers have been quick off the mark to use eDoc platforms, in fact, many have been reluctant. But a growing number are using it to better keep up with fast-evolving client expectations and to free themselves from time-stealing paper work. Insurance Business explains with this episode of RSA Expert Advice.

Video transcript below:

Reporter: If time is money and money time, brokers can’t afford to leave eDocs sitting on the table, not if you are looking to balance new client expectations and of course pursue leads. We are offering expert advice on adopting that technology today instead for putting it off for an increasingly effective tomorrow.

Brokers in the field are already moving to bring eDocs into their daily lives. It’s about keeping pace with client demands. 

Robert Salganov, Canadian Insurance Brokers Inc.
Robert Salganov:
Well, okay let’s face in today’s fast paced world, every second counts, the process now with easy docs is really simple, straight forward. Everything comes in electronically, so it’s access anyone that needs access to the file, whether it’s myself or one of my fellow colleagues. 
Reporter: As the world speeds up, the insurance industry is having to do the same. Brokers just can’t afford to be left behind. eDocs are helping them keep pace.

Bryan Mo, RSA eBusiness Manager
Bryan Mo:
Yeah, we are in a fast paced society today and fortunately eDocs allows brokers to stay on top of their customers. So we know brokers are traditional people and they are used to working in certain ways. We have worked closely with brokers and vendors to really help them understand the benefits of eDocs and implement the eDocs in such a way that it’s just a simple click of the button for them. They really frees up their staff to focus on sales as well as focus on other value add activities. So really help them close on the deals that they need to close on, address customers concerns right away and really give that hands on touch that they need in this day and age to really be competitive and stay relevant with the customers.

Reporter: There is another key benefit to eDocs. One that aligns with an environmentally sensitive client and their numbers make no mistake are growing. 

Robert Salganov: Well that’s how it is. In today’s world everyone is thinking about the environment you know and when we say paper it’s great you know, a stack of paper one stack of paper saves a tree. One tree leads to two, two leads to four and before you know we are saving a forest with 2 or 5, it’s fantastic. 

 
What's happening in Canada's environmental insurance market?

What's happening in Canada's environmental insurance market?

Cyber insurance in Canada - the state of the market

Cyber insurance in Canada - the state of the market

Insurance Business Canada Awards 2023: Event Highlights

Insurance Business Canada Awards 2023: Event Highlights

Legal life events - how you can help your clients

Legal life events - how you can help your clients

Skill up on the Fundamentals and Trends of Employment Practices Liability Insurance

Skill up on the Fundamentals and Trends of Employment Practices Liability Insurance

What challenges are facing Canadian insurance brokers?

What challenges are facing Canadian insurance brokers?

What are the biggest challenges facing brokers?

What are the biggest challenges facing brokers?

Insurance work and a cancer fight - one woman's remarkable story

Insurance work and a cancer fight - one woman's remarkable story

What's the biggest challenge in the specialty insurance market?

What's the biggest challenge in the specialty insurance market?

How will AI impact the role of the underwriter?

How will AI impact the role of the underwriter?

How have regulatory developments changed the landscape in Canada?

How have regulatory developments changed the landscape in Canada?

Judging panel member Vinita Jajware-Beatty on the outstanding females named 2023’s IBC Elite Women

Judging panel member Vinita Jajware-Beatty on the outstanding females named 2023’s IBC Elite Women

A breakthrough insurance program to offer your clients

A breakthrough insurance program to offer your clients

What will happen to the insurance market in the second half of the year?

What will happen to the insurance market in the second half of the year?

What is the role of the underwriter in today's market?

What is the role of the underwriter in today's market?

Nominate now for Canada’s top insurance professionals!

Nominate now for Canada’s top insurance professionals!

How can DE&I initiatives help solve the talent challenge?

How can DE&I initiatives help solve the talent challenge?

How behavioural insurance is reshaping the industry & yielding success for brokers

How behavioural insurance is reshaping the industry & yielding success for brokers

Keep up with the latest news and events

Join our mailing list, it’s free!