The possibility of a nationwide mail delivery disruption is leading at least one insurance brokerage to take steps to keep business running smoothly for its customers.
The Canadian Union of Postal Workers is preparing for the possibility of a strike as contract negotiations with Canada Post drag on. If the strike occurs, that could mean a labour disruption as early as July 2 - and that could cause big problems for insurance customers who transact business with their insurance by mail.
At least one insurance company is already taking steps to try and minimize the headache. Secure Insurance Solutions Group has emailed customers to let them know what to expect in the event of a postal strike.
“In the event of a service disruption at Canada Post, the delivery of invoices, claims cheques and letters, and policy documents, as well as payments mailed to Secure, may be impacted,” the company wrote. “Customers are responsible for keeping their accounts up to date and can call our office with any questions.”
Secure said it would make arrangements for alternative mail delivery in the event of a strike. It also noted that it could accept credit card payments over the phone or online.
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